Learn about your Printer - Solve Problems HP Printer Home Page - References and Resources Open File Explorer (formally Windows Explorer) Scroll down, find, Right-Click, and Stop Print Spooler Service > Windows 10 icon view > Administrative Tools > Services Side Bar - Optionally Right-Click and Pin to Start / Taskbar > Open Services App > Windows 10 / Windows 11 Search for “ Services” Remove any files in the print queue folder(s) If the issue is due to Print Services being stuck / hung / corrupted, If the current print job will not cancel or if a previous print job is stuck in the queue, NOTE: If an update is already pending, install that update > Restart the computer and log in Settings > Update and Security > Check for Updates HP Printers - Print jobs stuck in print queueįirst, check that Windows Update does not need to install updates (or Restart) When a job is "stuck in the queue", it is sometimes due to Print Services having hung, become stuck, or otherwise failing to properly complete the job. Install a fresh copy of the software for your Operating System / versionĪfter a print job has been accepted, it is turned over the Windows Print Services for completion. Uninstall the full feature software from Programs and Features If you have not done so, you can certainly try manually fixing the print queue.
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